Location: Richmond, Melbourne
View RoleWorking closely with the Sales Director, your primary responsibility will be to build on new and existing customer relationships in the specification market with a strong focus on providing innovative solutions to electrical engineers, lighting designers, architects and interior designers on projects.
Provide technical support and advice to new and existing customers which may include technical data and specification codes, product application and suitability and the availability/ETA of considered/selected products for projects.
Deliver growth across various channels to market – Electrical Consulting Engineers, Lighting Designers, Electrical Contractors and Architects.
Provide feedback and answer queries from our internal quotes and internal project management departments ensuring all project information is up to date and any missing information obtained from your client to assist with placing and delivering orders in the project timeframe required.
Interpret plans and drawings including project specific documentation and 3D renders.
Work with the internal lighting design department providing feedback on product application, desired lighting effect and ensuring solutions meet lighting standards.
Visit clients regularly to present product benefits, demonstrate lighting, provide samples, and ensure client satisfaction pre and post-project.
Respond to customer enquiries in a timely and professional manner.
Provide customer feedback to management regarding Sphera’s product range, project updates, sales pipeline and order progress.
Industry experience working closely with electrical engineers, lighting designers, electrical contractors and architects with an understanding of the project life cycle from conception through to delivery.
Effective communication skills are a must and a proven track record in the ability to build rapport with both existing and new customers.
Strong technical knowledge of lighting products and familiarity with lighting standards will be looked upon favourably.
Organisational strengths including good time management and professional presentation.
Team mindset with the ability to multi-task, work autonomously, and collaborate effectively within a team.
Attractive salary and parking provided onsite in Richmond.
Professional development and the opportunity to grow your career in a creative, technical industry.
Supportive culture within a small, close-knit team and a collaborative work environment.
If you feel this role best represents you and what you are looking for, please send your CV to resumes@sphera.com.au